“Automation is a logical evolution of IT. We come to a stage where technology allows us to free the teams of the most basic tasks, we must not deny it [...] This guide will enable readers to better understand the issues of automation and its implementation.”
Alain VOIMENT / CTO at Société Générale
Automation lies at the heart of IT’s future and IT departments are currently debating the issues it raises: what it covers, the strategy to be adopted and the way to implement these changes. The aim of this guide is both to answer these questions and to put the topic into perspective, which extends much further than just tools and technology. What emerges is a new IT function based on a method and an analytical approach rather than on tools which are, in any case, bound to change.
This guide is intended both for IT managers and decision-makers wishing to implement an automation strategy to support their company in dealing with business challenges, and for experts wishing to take on one of tomorrow’s new IT roles.